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Improve Communication with Your Readers

25 May 2009 No Comment

Calling all journalists and freelance writers, editors and publishers. Extend the life of your copy. Turn your articles into living pieces that spark measurable debate and that allows you to engage with your readers mind and soul - we’re talking revolution.

As it was in the beginning

Publishers have for many years relied on letters to get feedback from their readers and although email has opened up this method of communication it is still time consuming and difficult to process with only a fraction of the received correspondence ever being used.

As well as being an overhead for the publisher, to most people it is an unrewarding medium in terms of the amount of effort required and response received, just consider the number of letters that go unpublished and unread.

As it is now

The Internet has brought new channels of communication and has opened up opportunities that allow us to challenge traditional methods. The Internet has matured, no longer the preserve of computer geeks but an everyday technology that has been embraced globally, by the young and old, allowing the traditional way things were done to be re-evaluated. There is now the opportunity for trade journals, newspapers, magazines and ezines to change the mental process.

When people read an article that provokes thought they now expect the opportunity to comment either by writing a comment, sending an email or writing a letter. Emails make communication easier but it still takes time to compose an email and time for the majority, is what they haven’t got.

Although interesting a letters page or a list of comments are at best a sample of views or an endless unmanaged list of comments; a letter may be well crafted and well written letter but due to the free text form it is difficult, or near impossible, to measure.

As it should be

Now consider the advantages of linking articles to online surveys where as a publisher you will have the ability to obtain valuable readership feedback in a form that can be easily measured. Communicating with your readers is one thing but having a channel that allows your readers to effectively communicate with you is just as important.

Want a snapshot of opinion? Did they like that article? Did your readers agree with what was said or do they take the opposite view?

Now it’s easy

Traditional printed surveys would have taken considerable effort to design, publish and collate, a process that was too long winded and justifiable only for the niche and important topics.

However, using sites like www.surveygalaxy.com surveys and questionnaires can be created and published via the Internet by anyone who has a pulse. Professional looking surveys and questionnaires created in minutes that make the perfect complement to articles that prompt opinion and debate.

The advantage over letters, e-mails and comments are that all the feedback is properly managed and measured and sites like Survey Galaxy will provide you with a real time poll that you can either keep to yourself or share with your readers.

It can even be complementary to sending an email

Link each article to an online survey and not only extend the life of the article as people have a channel to express their views, but involve your readers in the discussion where they now know their opinion will be counted.

You think people will still want to send an email? - not a problem - just include the facility within the survey and get the best of both worlds.

It’s fast, low cost, and easy to do; it will engage and empower the reader, provide excellent feedback and having established a dialogue you then have the opportunity to link to other related articles.

See it in action and record your own opinion about this article here:- Readership Feedback Survey

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